Human Resources Generalist

Summary

Position Title

Human Resources Generalist

Department

Human Resources

Status

Full Time/Exempt

Position Summary

The Human Resources Generalist is fully dedicated to internal clients across the campus as well as external clients, such as job applicants and employee benefit carriers. This individual has broad knowledge across all aspects of human resources including but not limited to recruiting, compensation, benefits, employee relations, employee recognition, wellness and training and development. This is a 12-month, full-time, exempt position reporting to the Director of Human Resources.

Essential Job Duties

  • Acts as a single point of contact for the faculty and staff within the respective campus units assigned
  • Proactively supports the delivery of HR processes at the client’s point of need. This includes areas such as salary, benefits, recruiting, leave approvals, etc.
  • Personally visits client units to build strong relationships with faculty and staff
  • Assist campus units with recruiting key talent
  • Identifies new opportunities where HR can add value to the client/department
  • Provides expert advice and coaching to supervisors/managers/employees when appropriate
  • Assist department managers/directors with compensation and HR information on an as needed basis
  • Reviews and benchmarks the internal and external environment to improve HR policies and initiatives
  • Maintains knowledge of progressive HR practices and key trends, particularly those in an academic setting
  • Manages specific projects as determined in the annual HR operational plan. Participates in functional and cross-functional projects
  • Works with HR Team members so service levels are covered in the event of the absence of any team member
  • Works closely with our campus partners to provide HR services as needed: Controllers Office, Academic Affairs, Financial Affairs, Information Technology
  • Processes benefit carrier invoices for assigned areas. This includes reconciliation of monthly billing invoices with carriers and accounting
  • Processes all changes to employee records and/or positions, including salary, benefits, position ID’s, vacation payouts, etc.
  • Reports changes in enrollment and benefit selections to various carriers for those employees in respective campus units
  • Assists in other human resources projects and reports as required to meet the demands of the University

Special Skills

  • Exceptional oral communication, writing skills, and critical thinking skills
  • Must be able to balance the needs of the employee with the needs, policies and practices of the University as well as legal requirements
  • Ability to use discretionary judgment and maintain confidentiality
  • Project Management Skills
  • Labor law knowledge Skills
  • Ability to deliver effective presentations to groups of employees
  • Commitment to team work
  • Outstanding interpersonal skills and desire to connect with individuals in a personal way
  • Strong computer skills, with proficiency in Microsoft Word, Office Suite, and Excel
  • Competency in HRIS database programs (Ellucian)
  • Excellent problem-solving abilities, leadership, and time management skills

Work Conditions

  • Work is primarily indoors, but requires the incumbent to be in an outdoor environment when traveling between campus buildings or being off-campus
  • Standard office hours are 8:30 a.m. to 5:00 p.m.
  • Overtime hours may occasionally be necessary to meet project deadlines
  • Incumbent will be exposed to frequent noise caused by telephones and office machine

Physical Requirements

  • Must be able to lift and carry equipment and supplies weighing up to 40 pounds
  • Must be able to bend, stoop, and reach
  • Manual dexterity to efficiently operate a computer keyboard and other business machines
  • Near vision sufficient to read written communications and computer display screens
  • Adequate hearing to communicate effectively in person and by phone

Prerequisites Required for Position

Minimum Education Requirement

  • Bachelor’s Degree required

Minimum Work Experience

  • Demonstrated ability to work with diverse individuals required
  • Previous experience in Human Resources position, preferable in a generalist role
  • Ability to successfully balance and manage multiple tasks in an active, fast-paced environment
  • Excellent oral, written, computer, and fiscal management skills
  • 3 years of relevant experience in areas of responsibility
  • Experience with HRIS Information Systems

Preferred Qualifications

  • 5 to 7 years knowledge and experience in human resources and payroll
  • Master’s Degree in Business or Human Resources
  • Professional experience, preferable in higher education

Benefits

Jacksonville University offers a very generous benefit package, including medical, dental, vision, life insurance, 100% vested/matching retirement package, and JU tuition for employee and dependents, including the University’s MBA degree. This package also includes 20 days of vacation.

Important Note

This is not an exhaustive list of all responsibilities, duties and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.

To Apply

Qualified applicants should electronically submit the Jacksonville University employment application, professional resume, and contact information for at least three professional references to Mr. James Williams, Director of Human Resources, at jwillia@ju.edu. Applicants should include “HR Generalist” in the subject line of their electronic mail message.